By Richard on Sunday, 03 July 2016
Posted in Technical Issues
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When I try to login the screen shows a 'DNS Address Could not be found' message and 'This site cannot be reached'.

If I use the back arrow (top left corner of screen) I go straight to the site and can work normally, but when I logout the same error message appears, although if I use the back arrow again i am logged out of the site and at the home page.

The process can be seen in this short screencast video:

http://www.screencast.com/t/EgVZiNGK9olk

The error is the URL appears twice in the bar at the top of the screen.

I cleared all cache, ran CCleaner, purged the site in CloudFlare, but still received the error message in both Chrome and Firefox.

If I log in or out using the EasyBlog or EasyDiscuss toolbar everything is fine, but if I use the Community/EasySocial toolbar the problem arises (the same as using the login menus).

If you could fix the error it would be most helpful.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you try download my attached file and replace into JOomlaFolder\administrator\components\com_easysocial\includes\router.php and see how it goes?
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Sunday, 03 July 2016 10:40
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Thank you Arlex, the updated file fixed the problem, much appreciated!
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Sunday, 03 July 2016 18:54
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 04 July 2016 16:51
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