Hello James,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

Hi Mark

I have given ftp detail. Should i give again?
James

Hello James,

Hm, I don't seem to be able to see any access provided on your first post. Am I missing anything here? I would need to site and ftp access to check on this

I gave to access to Mohd on my other questions.

Thanks for fixing. Its fine now.

How did you fix it?

James

Hi James,

I am sorry for the late reply.
May I know, is your issue is resolved? I suspected that there are some missing script in your site which led to this issue. May I ask for your permission to re-install EasySocial component on your site? Also, can you please backup all your customization which you have done in your site so that you can re-apply customization after we have re-install it.

Please advise.

Hi

Is working now

Thanks

Hi James,

I am glad to hear that your issue is now resolved. If you have anymore question, please do not hesitate to ask us.

Thanks and have a awesome day.

Hi Mohd.

I found the problem with the drop down menu. Under System Preferences >Javascript Compression, if I set the option to Compressed, then the drop down menu does not work, but if I put it under Uncompressed, then the drop down menu works fine. It seems that the javascript works better with original uncompressed scripts.

James

Hi James,

I believe if you set to uncompressed, the site will load each js files. Thus, this can effect the performance of your site.

Im just happy I found it. . I did not want to re-install the EasySocial component.

Thanks for all your help.
James

Hi James,

You're welcome. If you have anymore question, please do not hesitate to ask us by creating another ticket.

Thanks.