Hi there,

It seems that i hit this error on your site when trying to access your site, as you can see here https://screencast.com/t/rv3q3OBilcaf. Can you provide us with your backend and FTP access for further check on this issues? Please advice.

Hi Abdul

I have entered the FTP details above.

You just went to my site and saw the error message or did you attempt to do XYZ?

thanks

Paul

Hi there,

Sorry for the confusion above. It seems that above shown is totally different issues.

By the way, it seems that 'otheryGUY' and 'Paul Paulson' is assigned to ' final BUG Network ' profile types, and all of your videos categories, is not assigned to this specific profile types. Maybe you can try to assigned one of your video categories to ' final BUG Network ' profile types and see how it goes.

Please advice.

Hi Abdul

Great thanks.
I forgot completely that you can assign profiles ti video categories.
I confirm that this does indeed work

thanks
Paul

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.