Downloading installation files --- Failed. The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.
By CPSUCSA on Thursday, 03 April 2014
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Hi,

I'm installing EasySocial on our internal network: cpsucsa.asn.au and am getting the above error in stage 4 of the process.
This network is not visible outside our IP range. The live site will be at cpsucsa.org.

Any advice on what I can do? Do I need to reproduce the error on a site I can let you into?

Cheers,

Stefan Szo
Hello Stefan Szo,

Sorry for late reply to this,
Is it possible provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
Arlex Wong
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Thursday, 03 April 2014 14:50
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Unfortunately not. This network is visible only within our IP range.
Anything you can suggest we look for at this end?
Thx
CPSUCSA
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Thursday, 03 April 2014 15:27
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Hello Stefan Szo,

You can use this installation directory method and see how it goes?
Download the Full package of Easysocial from your dashboard, then upload/install from your extension manager. follow the documentation below link :
-> http://docs.stackideas.com/administrators/setup/directory_installation
Arlex Wong
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Thursday, 03 April 2014 15:39
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