By Jason Nickerson on Friday, 25 May 2018
Posted in General Issues
Replies 12
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When I click the download my info - I takes me to the timeline page and nothing downloads and I can't find where the delete my account is?
Hi!

In the settings you need to enable this option, see the screenshots below.
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Friday, 25 May 2018 03:04
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I have already done that but nothing is showing perhaps its due to all my overrides. Is this an included updated file?
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Friday, 25 May 2018 03:07
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strangely, In the template office it works (I've already tried on 2.2.1)
can you attach a screen? - activated setting for this profile type:)
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Friday, 25 May 2018 03:19
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Screenshot attached
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Friday, 25 May 2018 03:21
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Actually. Where is the download my data link? I am failing to find it on the front end =/
Edit: Ignore me, I completely didn't see the switch to turn on the ability =)
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Friday, 25 May 2018 10:02
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Jason for account deletion you need to go to Users>Profile Types>Choose Profile type http://take.ms/YiUHP
I've change the setting for profile type 'Athlete'. You can do the same for the other profile type

Actually. Where is the download my data link? I am failing to find it on the front end =/

Hi gjay, it is under profile edit. http://take.ms/DrVcF
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Friday, 25 May 2018 10:23
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Hello the download data is not downloading it just goes to the timeline?
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Saturday, 26 May 2018 00:35
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There is an issue with the SEF when you have a menu item. A quick fix right now is for you to download the attached file and upload it into /administrator/components/com_easysocial/includes/
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Saturday, 26 May 2018 00:46
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Thank you for the quick reply. It works now.
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Saturday, 26 May 2018 00:54
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No problem
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Saturday, 26 May 2018 01:01
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