Hi Boillat,

I'm really sorry for the inconvenience caused. I have already fixed up your account and you should see the new and updated expiration dates being reflected correctly on your dashboard now. Would you kindly check and verify it here: https://stackideas.com/dashboard please?

ok thanks I can now download my items

Hi Boillat,

Thanks for getting back to me on this, you are most welcome. I'm glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.