don't receive notification for new comment anymore...!
By dieudonne pierre on Monday, 06 March 2017
Posted in Technical Issues
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Hello,

in micmag.be, now when there is a new comment, we didn't receive the notification anymore.

We are 2 super admin, and both we didn't receive the notification... We searched but find nothing.

Something are changed with the new version ? Wha can we do to fix it ?

Thank you

Regard.
Hi there,

Seems like there is pending email still in the mail queue https://www.screencast.com/t/mJ2r9Acld7 , may I know do you have setup cronjob for komento.
I've manually run the cron link and the email was sent out without any error https://www.screencast.com/t/4kSDKfkoWD
Muhammad Fadhli
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Monday, 06 March 2017 10:29
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Hello,

thank for your answer, but no we didn't configure a cron job.

Why ? We need to do it with version 3 ?

We have no notification problem with version 2.

Regard.
dieudonne pierre
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Tuesday, 07 March 2017 03:26
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Hi dieudonne pierre,

Do not worry as you did not setup any cron job, as I'm just asking because you've disable the setting
(settings>notification>general>Send E-mails On Page Load)
I've enable the setting and the email will be send out on page load now https://www.screencast.com/t/N1hlUjBjl
Muhammad Fadhli
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Tuesday, 07 March 2017 18:11
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Ahh ok.
It is this option.
But now I also created a cronjob on our server...

It'll be a conlict now ?

What it is best ?

Regard.
dieudonne pierre
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Tuesday, 07 March 2017 18:23
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Hi dieudonne pierre,

Kindly find my response for your inquiries below:
It'll be a conlict now ?

-> It will not be any conflict at all.

What it is best ?

-> But I'll suggest you to turn off the setting as you've setup cronjob for send out email. So your site will be less heavy to access
Muhammad Fadhli
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Tuesday, 07 March 2017 18:53
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Ok, it is ok now.
Thank you very much for your help. Really appreciated.

Reagrd.
dieudonne pierre
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Tuesday, 07 March 2017 19:23
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You are most welcome dieudonne pierre Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Tuesday, 07 March 2017 19:26
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