By Edwin Cruz on Tuesday, 30 May 2017
Posted in General
Replies 6
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Don't load the registered users page in profile types!
Hi Edwin Cruz,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue with some of steps to replicate this? If you got some screenshots it could be great.

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Tuesday, 30 May 2017 12:47
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Hi, /administrator/index.php?option=com_easysocial&view=profiles&layout=form&id=1 this is the link correct of the registered users page in the administrator?
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Wednesday, 31 May 2017 07:01
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Hi Edwin,

The link given above is the view of configuration for the profile type where id=1 (where by default id=1 is 'registered user' profile type). I'm still does not get what you want to view? is you want to view users that is entitled under 'registered users' profile type? for example here?: https://www.screencast.com/t/HbVAA23t9
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Wednesday, 31 May 2017 10:17
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this is the error!.
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Wednesday, 31 May 2017 23:08
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Hey Edwin,

That was difficult for us to tell you where causing this 500 error without checking on your site.

Based on what i see on your site URL, it seems like you working on your locally?

is it possible temporary upload your site to live so we can able to check on this issue directly?

If that is not possible, perhaps you can try following step and see whether can find out what is the real error of this?

1. Turn on error reporting to maximum (screenshot : http://take.ms/yd0pI )
2. Try access that profile type page from backend and see is it got show any proper error message?
3. If don't have, can you try check your error_log file and see any error generated?
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Wednesday, 31 May 2017 23:26
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Hello Edwin,

In your screen shot, I believe your web server is masking errors on the site and this is why no errors are being generated. We would need the access and FTP to your site to view the errors.

Alternatively, try to get the recent error logs from your hosting provider and send it to us and we'll try to see if there are any errors shown in the error log.
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Wednesday, 31 May 2017 23:30
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