Kindly you can tell what are the steps to follow to make sure they get the administrator notifications of new threads and also that when you have an answer to be notified who created the discussion?
thanks a lot
stefano
Hi stefano rigazio,
Can you try apply changes at BackEnd > Notifications > Notify admins on new posts: Yes, Notify admins on new replies: Yes, Notify topic's participants when replied: Yes, Notify owner when replied: Yes.
Check my screenshot: http://screencast.com/t/PLZHMvDfWd
Hope this guide help you out.
I've notice that the cronjob didn't set properly by the pending date of the mail. By right from now, it should have been sent out.
Check my screenshot: http://screencast.com/t/ZHTVbLvuT
I've set the BackEnd > Settings > Maintenanace > Send email when the page loads : Yes
Can you let us know your mailbox did receive the mail?
Do provide us the Cpanel access for us to further check on the issue.