By Vesica on Tuesday, 23 June 2015
Posted in Technical Issues
Replies 11
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Hi,

after upgrade the featured area is disappearing between slides.

Where can I found the code for this section? Can I override this via template overrides?

Please tell me there are any back-end settings for this section because I couldn't find them?

thanks!
Hi Ezrul,

moving the featured.js file in the override folder fixed my problem with the featured.php override. It looks than in order for the override to work correctly you need to move in the override folder /templates/rt_anacron/html/com_easyblog/blogs/latest the featured.js also.

thanks!
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Monday, 29 June 2015 19:32
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Hello Vesica,

I am sorry for the delay of this reply.

Regarding your issue, I tried to login to your Joomla backend but the login credential failed to authenticate me. Same for your FTP account, server returned login failed

Anyway, can you try the attached javascript file and copy the file to folder 'JOOMLA/components/com_easyblog/themes/wireframe/blogs/latest/' and overwrite the existing file 'featured.js'.

Once you've copy over the file, you might need to clear your web browser cache.

Let me know if the js file fixed your issue or not.

Hope this help and have a nice day!
Sam
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Tuesday, 23 June 2015 20:39
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Hi,

sorry it doesn't fix the issue.

I've sent the logins details again. Please check them. I've test them and both are working just fine.

Please tell me there are any back-end settings for this section because I couldn't find them?

thank you!
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Tuesday, 23 June 2015 21:32
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Hi Vesica,

I am sorry for the delay of this reply.

>> sorry it doesn't fix the issue.

Can you try again with the attached file? Same, copy to 'JOOMLA/components/com_easyblog/themes/wireframe/blogs/latest/' and overwrite the existing file 'featured.js'. This issue was caused by javascript conflict between bootstrap and mootools

>> I've sent the logins details again. Please check them. I've test them and both are working just fine.

No luck, I still cannot login to your Joomla ( both frontend and backend ) and the ftp failed to authenticate me as well. Is your site block IPs for certain country? If yes, this is our office IP ( its on dynamic IP and it change from time to time )

118.100.213.245

>> Please tell me there are any back-end settings for this section because I couldn't find them?

If you are referring to this Featured slider in your EasyBlog frontpage, you can find the setting at your EasyBlog menu item (Posts Frontpage type ) under 'Featured' tab. Please see http://screencast.com/t/1Pyeno6aUh

Hope this help and have a nice day!
Sam
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Wednesday, 24 June 2015 14:25
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Hi Sam,

it's working now, but after this fix the buttons are not working anymore and the slider is not displaying on all pages.

For example I have 6 posts with the setting to display 5 on the front page and rest of them on the next pages, once I go to the next page, the second page, the featured area is gone though the setting in the menu item is to display on all pages.

I'll look into the FTP problem.

thanks!
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Wednesday, 24 June 2015 17:52
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Hello Vesica,

I am sorry for the delay of this reply.

Can you download the attachment below and place it inside your /components/com_easyblog/views/latest/ folder and see how it goes?
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Thursday, 25 June 2015 14:33
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Hi,

sorry. It doesn't work and when I click on bottom indicators the slides disappear from view.

thanks!
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Thursday, 25 June 2015 18:27
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Hello Vesica,

I am sorry for the delay of this reply.

May I know are you on the latest version of easyblog (version 5.0.11)? If not perhaps you can update your easyblog to the latest first and see how it goes? By right this issue should have been addressed in the current release of easyblog.

Regarding on your joomla backend and FTP access we still having difficulties to access your site thus preventing us to perform some debug on your site properly. Please advise.
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Friday, 26 June 2015 16:45
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Hi Ezrul,

I've updated and the problem is the same. Same bugs plus images on item pages are gone now and some settings in the back-end are changed to default.

On the other topic here: http://stackideas.com/forums/comments-not-displaying-after-update , it looks like you've managed to login to our website. Could you please use the login data submitted by me on that topic and see if it works?

Until then I'm in the process of looking to see exactly what is the problem with my hosting provider.

thanks!
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Friday, 26 June 2015 20:02
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Hello Vesica,

I am sorry for the delay of this reply as it weekends for all of us here.

I've checked your site and your template file and it seems like you have created an override for the featured file in your template folder. When I renamed featured.php inside your /templates/rt_anacron/html/com_easyblog/blogs/latest into featured.php_bak, the slider is working correctly now.

Hope these help.
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Monday, 29 June 2015 17:07
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Hello Vesica,

You are most welcome. I am not entirely sure what the override is for since this is your site but I'm glad that your issue has been resolved now.
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Tuesday, 30 June 2015 10:51
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