By David Judah on Friday, 20 November 2015
Posted in General Issues
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Hi there,

This must be obvious but I am having issues disabling Points in ED. Can you point me to how I disable it please?



Thank you,
David.
Hey David,

I already help you applied the fix in your site, it should respected the ranking setting from backend, now that ranking bar disappeared now. Can you give it a check?
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Tuesday, 18 October 2016 23:32
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Hey David,

You only can disable all the point rule from backend Easydiscuss point page
http://domain.com/administrator/index.php?option=com_easydiscuss&view=points

Hope this help.
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Friday, 20 November 2015 22:41
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Thanks Arlex,

I did that already but mu users are still showing as if they have accumulated points.


David.
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Saturday, 21 November 2015 01:46
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

You're welcome.

Try apply this following CSS code in your current template css file for hide that point section from the user profile.

#discuss-wrapper .profile-points {
display: none !important;
}


hope this help.
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Saturday, 21 November 2015 11:43
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Isn't it a shame that you don't simply have an on/off button but you would rather users add patch ups (codes) instead.

Disappointing...
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Saturday, 21 November 2015 22:19
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Hi David,

Thanks for the heads up on this issue. Currently there is no settings to turn off points from being shown in user profile. We will add this into our codebase and will add the settings in the future release of easydiscuss.
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Monday, 23 November 2015 10:45
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My users still have have a green bar under their profile which I do not want. I am presuming it is connected to the point system which I have turned off already. Can you let me know how to I get rid of that please?
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Tuesday, 18 October 2016 05:34
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Actually that is ranking bar, I assume you already update to Easydiscuss 4, you can disable this from backend > Easydiscuss > settings > general > enable ranking - NO (you can refer on my attached screenshot below).

Hope this help.
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Tuesday, 18 October 2016 10:22
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Hi Arlex, thank you for your answer but i have already disabled it and it still shows up (I am indeed on ED4)
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Tuesday, 18 October 2016 16:36
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Perhaps you can provide us with your following details so I can help you check on this now.
- Joomla backend access
- FTP access
- Page URL which still show the rank bar

Note : you can include your site details in this first post > click on edit button.
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Tuesday, 18 October 2016 17:12
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OK Arlex, my site details are updated now!
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Tuesday, 18 October 2016 17:30
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Hey David,

It seems like we missing one of the checking from this discussion entry page, try download my attached file and replace into this file from your site -> JoomlaFolder\components\com_easydiscuss\themes\wireframe\post\default.reply.item.php and see how it goes?
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Tuesday, 18 October 2016 17:51
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I am sorry, I am having trouble locating the file. Can I ask you to do that for me? I added the ftp credentials above
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Tuesday, 18 October 2016 21:06
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Thank you so much for your help and support!
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Tuesday, 18 October 2016 23:39
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 19 October 2016 00:50
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