Did my purchase go through?
By Xià Chóngyì on Tuesday, 17 December 2013
Posted in Post Sales
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I recently made a purchase through PayPal. Did my transaction process? Upon logging in, there seems to be no items in my purchases section. Thank you in advance, ~Xia
Thank you! Now appearing.
Xià Chóngyì
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Tuesday, 17 December 2013 12:20
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Hello Chóngyì,

Thank you for writing in. I was not able to trace your purchase:( Could you provide me with your email address and the name that you used to make the purchase please? Also could you let us know which product did you purchase?

Please advise. Thank you.

Regards,
Apson Chom
Apson
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Tuesday, 17 December 2013 12:07
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My apologies.

info@WudangSwordsmen.com (Wudang Swordsmen Academy, Vollero)
EasyDiscuss


Order ID : SI131217-5080-60164
Paid In Full : Dec 17, 2013
Xià Chóngyì
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Tuesday, 17 December 2013 12:13
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Hello Chóngyì,

I have checked with our database and it looks like you have registered using the email address of xia@wudangswordsmen.com but actually purchased using the email address of info@WudangSwordsmen.com . Hence, the orders weren't linking to your account. I have fixed this for you and you should now be able to access your downloads at http://stackideas.com/dashboard

Thank you.

Regards,
Apson Chom
Apson
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Tuesday, 17 December 2013 12:21
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Thank you for your help!

(My Facebook is different from my PayPal account)
Xià Chóngyì
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Tuesday, 17 December 2013 12:24
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Thanks for updating Glad that your issues are resolved now.
Mark
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Tuesday, 17 December 2013 12:29
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