Hi there,

May i know how exactly you subscribe them? if using guest(non-logged in) user, that how it should behave currently as it will only check based on their emails(subscribed or not).

If not, can you provide us with the back end and FTP access to your site to check on this issue? Please advice.

How can we access to subscription category id ?, because this is the problem, on entry view, it show well

data-subscription-id="4"

But in category view no:

data-subscription-id=""

So this is the problem, the system don´t see the subscription id and of course it can´t show unsubscribe.

Hi there,

Can you provide us with more details on how to replicate this so that we can have a better picture regarding this issues.

And is it possible for you to provide us with the back end and FTP access to your site to check on this issue? Please advice.

Oh man, what a pain, it´s easy, of course if you have code skill:

1. Category view (single)
   
2. Subscription code
   
3. The php output mises the category subscription ID
   

So if the case the miss code was category id we use:

<?php echo $category->title ;?>

Moreover like we know the id of subscription, if we put in on data-subscription-id="" all works fine, so it´s a matter to render the subscription id . we try this , but don´t work:

<?php echo $subscription->id ?>

So in our case the miss is Subscription ID, so we need to access it , very easy to understand, we are developers, and pay developers subscription, so our support it´s not based on access FTP, fix it, and bye .

Our support need to understand certain things they are beyond a simple fix it, and go away.

If not, we are wasting our money.

Thanks.

We are very, very disappointed , wo of course found the solution, but not by your help, and this is why we are disappointing, because this problem solves with a bit of how EB is Coded, and of course until today we think you have more knowledge in this than we.

The problem solves, viewing category view archive (/com_easyblog/views/categories/view.html.php) and here you need to undestand how EB Accessing to data subscriptions.

So the solution is :

data-blog-unsubscribe data-subscription-id="<?php  echo $subscriptionId;?>"

Because this is the variable that store subscription id in this view.

As we say, we are disappointing, maybe it´s because on other times Mark solves all our questions and of course he have more knowledge, but would be preferible to not answer us until you have the knowledge, than this answers.

Hey Zeosing,

Can you check my following explanation and see whether i got your correct meaning?

Blog entry page
------------------------
1. When the registered user click on subscribe button on the blog entry page, once the subscription is done then refresh the page.
2. When the registered user click on unsubscribe button, it will unsubscribe it correctly.

Single category page
-----------------------------
1. When the registered user click on subscribe button on the blog entry page, once the subscription is done then refresh the page.
2. When the registered user click on unsubscribe button, it doesn't show anything from the pop up and that unsubscribe action is not working right?

If yes, it seems like that is bug, can you download my attached files and replace into these following file and see how it goes?
JoomlaFolder/components/com_easyblog/themes/wireframe/helpers/headers/category.php
JoomlaFolder/administrator/components/com_easyblog/includes/themes/helpers/headers.php

Note : Make sure you using latest version of Easyblog.

Thanks, Alex, this is another way to solved it. , modifying helper header. Thanks

Ops, i doesn't realised you already found the solution before i reply just now.

I am very sorry about that we can't help much you here quickly because all our developer rushing implement support GDPR for existing extension currently.

By the way, thanks for reported this issue, this bug will be solve in next release version as well.

Ok, don´t worry we now GDPR is a pain, and we don´t complain about the speed, we complain about answers that don´t help us , as we are developers and a FTP access won´t solve any problem in the developer way only could create even more.

Thanks for all Alex

You are most welcome, glad that your issue is resolved now.