Deleted Members Showing in Search
By Neel on Tuesday, 20 January 2015
Posted in General Issues
Replies 6
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If a member is deleted from EasySocial, they are still showing in Search results and when you click on that username, it gives a 404 error.

I understand ES uses Joomla Smart search. So if a user is deleted how long will it take for the changes to take effect? Do I need to reindex smart search results each time so it doesnt have invalid records? Can you tell me the process to reindex? I have like 14.000 members now and I guess reindexing can take sometime. Before I do that, I want to confirm what I need to do so I dont get it wrong.
Hi Neel,

I am sorry for the delayed reply.
I have found out that this is a bug from our end. I am really sorry. Here I have attached to you a file, please download it and put it in your site here: .../administrator/components/com_easysocial/includes/user/user.php .

As for your already deleted user, you need to remove them manually and no need to reindex the smart search. Please go to Components > Smart Search and find your deleted user. Here is my screenshot: http://screencast.com/t/PU8lLjSwoC .

Please give this a try and see if this resolves your issue.
Yasser Ibrahim
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Tuesday, 20 January 2015 16:29
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Thank you Yasser. I added your updated user.php and manually deleted the old users from smart search.
Neel
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Tuesday, 20 January 2015 20:03
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Hi Yasser, another question on smart search index. If a user updates or changes something on their existing profiles, are these changes index by smart search straight away? Do I ever need to manually run the index manually in any cases? When I was reading about smart search, some say that although smart search might index straight away when new contents are added it is better to run index again. I dont have experience with smart search and I only use smart search for EasySocial component and nothing else. So I am wondering if I ever need to run the index once every few days or is that not required.

Sorry for my ignorance on this.
Neel
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Tuesday, 20 January 2015 23:51
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Yes, they will be updated automatically, you don't need to re-run the indexer.
Mark
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Wednesday, 21 January 2015 00:46
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Thanks Mark, Too easy.

I've got couple of other issues with search index and k2 plugins for which I've created a ticket for that since that has my site details. I know its late now and looking forward in hearing from your team tomorrow. Have a good night
Neel
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Wednesday, 21 January 2015 01:15
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Hi Neel,

I am sorry for the late reply.
We will continue our assistance in those ticket.
Yasser Ibrahim
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Wednesday, 21 January 2015 20:11
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