Hey Christian,

It's not possible to just delete the content of the user only as you need to delete the account as well. The only way around this is for you to delete the user altogether and re-create the user account again.

OK.

In France and Europe, we have a special regulation called RGPD or GDPR (General Regulation on Data Protection), if I am asked to erase a part, in a claim of a user, I will not be able to do it, and I could not respect this regulation. Because the only solution is to delete the account, which may cause me problems later with my users. You should take note of it for a future quick update.

The regulation RGPD or GDPR asks to remove only the part that has been put in claim by a user. So if I delete the entire account of the user I am wrong compared to the regulations.


En France et en Europe, nous avons une réglementation particulière qui s'appelle RGPD ou GDPR (Règlement général sur la protection des données), si l'on me demande d'effacer qu'une partie, lors d'une réclamation d'un utilisateur, je ne vais pas pouvoir le faire, et je ne pourrais pas respecter cette réglementation. Car la seule solution c'est de supprimer le compte, ce qui risque de me poser des problèmes par la suite avec mes utilisateurs. Vous devrais en prendre note pour une future mise à jour rapide.

La réglementation RGPD ou GDPR demande à enlever que la partie qui a été mis en réclamation par un utilisateur. Du coup si je supprime le compte entier de l'utilisateur je suis en tord par rapport à la réglementation.

Hello Christian,

This does not make any sense at all. When removing all their information, it should include the e-mail address, username and password that you have. Certainly if a user wants to have their data removed, that includes their account. There is no way to remove their information without removing their account.

All our extensions are GDPR compliant. Your users can request for their account to be deleted and by doing so, all their contents and their account will be deleted.

Therefore I really do not see this as a problem.

Hello, you did not understand what I meant about GDPR. In regulation, a user can inform me that there is a text that is contentious. If this proves correct, after verification, I must delete it. I need to delete the text, but not the user account. Since I am responsible for everything that is published on my site, and I risk a fine.

Bonjour, vous n'avez pas compris ce que je voulais dire concernant les GDPR. Dans la réglementation, un utilisateur peut m'informer qu'il y a un texte qui est litigieux. Si cela se révèle exacte, après vérification, je dois le supprimer. Je dois supprimer le texte, mais pas le compte utilisateur. Etant donné que je suis responsable de tout ce qui est éditer sur mon site, et que je risque une amende.

Hey Christian,

What you are saying is selective deletion which is absolutely possible in EasySocial or any of our extension as a matter of fact. All the user needs to do is to contact you to send you the location that has these problems and you can manually delete the item either through the back end or the front end

Hello, yes that's a selective deletion. Could you show me how we do this in the backend and the frontend? if you have a video to show me this, it will be nice. Thank you

Bonjour, oui c'est ça une suppression sélective. Pourriez-vous me montrer comment on fait ceci dans le backend et le frontend ? si vous avez une vidéo pour me montrer ceci, ce serai sympa. Merci

Hey there,

I would suggest that the best way to do all these is at the backend.

Example, if you want to delete a specific blog post, you can go to Backend > EasyBlog > Posts > search for the specific blog post that required by the user > select it and delete it as shown in the video.

Hello, thanks for the video for easyblog, but do you have one for easysocial, because my question was for easysocial. Thank you

Bonjour, merci pour la vidéo pour easyblog, mais en avez-vous une pour easysocial, car ma question était pour easysocial. Merci

Hey there,

Hello, thanks for the video for easyblog, but do you have one for easysocial, because my question was for easysocial. Thank you

Example, if you want to delete a specific/ certain multiple stream items, you can go to Backend > EasySocial > Activity Streams > Activity Streams > select the stream item that requested by your user to delete > select 'Trash' as shown in the video.

ok thank you, I understand better how to clear streams.

ok merci, je comprends mieux comment effacer des flux.

Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.