By Mario on Saturday, 07 June 2014
Posted in General Issues
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Hello.

I'm not sure if this is a bug, a feature request or just the way I would like the ordering to work, but I would like to ask.

We have installed Komento and users are using it now.
While there is the option to see the oldest or the latest comments first, when a user makes a choice, wouldn't it be more "right" the system to keep this preference and show the comments to the next article according to this choice?
Hello Marios,

Hm, yeah that would make sense but in some instances it would make sense if it gets reset too because probably the user wants to order items for comments in this particular article only
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Sunday, 08 June 2014 15:19
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Yeah, you are right too.

Could there be some kind of option from the backend in order to choose if it will work the one way or the other?
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Sunday, 08 June 2014 18:14
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Hello Marios,

This is something really tricky, because we tend to end up giving users too much choices and settings Look at EasyBlog as we are our "victim of our own success". When we end up giving too many options, we will find ourselves having to write more documentation and not only that, we have to support users who doesn't understand these features

However, this is probably one of the settings that is worth looking into though.
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Monday, 09 June 2014 00:50
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I understand that, but I still believe that an option in the backend (not the users) would do the trick.

What if I wanted that customization? Would you do it? And if so, how much would it cost?
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Monday, 09 June 2014 04:05
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Hello Marios,

If you need customizations, you can write to us at https://crm.stackideas.com for a quote
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Monday, 09 June 2014 09:36
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I really need to have discussions show sorted latest to oldest by default. This seems like a reasonable request. I have discussions that have hundreds of replies and the people who view them the most are actively watching them and have already read the old posts.
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Friday, 18 July 2014 12:20
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Hello John,

This post is actually for Komento but I believe you are referring to EasyDiscuss? You can actually already sort items by oldest first in EasyDiscuss discussions. You can configure this in the back end settings of EasyDiscuss as you can see here, http://screencast.com/t/4swacLCa2
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Saturday, 19 July 2014 15:31
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