Hi Jaime,

Please assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Are you currently using EasyDiscuss version 3.2? If you are still using old version of ED, would you consider upgrading your ED to the latest version?

Once you are done assigning your domain to your license, can you provide us your backend and ftp access so we can continue to check on this issue?