Dating Search Showing No Results
By Zehn on Tuesday, 17 April 2018
Posted in Technical Issues
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Hello,

1.) The Dating Search module displays no results, no matter what i enter.

2.) Whats also strange is the Toolbar Search function has stopped working as well. It used to be able to search users by their username, but now you type in he exact username and there are still no results...

See screenshots attached...

I don't know if the two are related or not.

Much help is appreciated.

-Thanks
Hi Zehn,

I checked your profile type section and noticed that your default profile type is unpublished(http://take.ms/TQoSH). I have helped you publish it.

After that, I try searching in the search module and it looks like its working(http://take.ms/1yNrA).

Can you try again and see how it goes?
Raymond
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Tuesday, 17 April 2018 18:23
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As for the toolbar search, it actually uses the smart search plugin to get the results. I noticed that your smart search plugin only have 3 users under EasySocial users.

Perhaps you can try to clear and reindex the search results(http://take.ms/xZ4xO). Once you have index all users in the smart search plugin, the search in the toolbar should return those results.
Raymond
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Tuesday, 17 April 2018 18:26
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That did it. Cant thank you enough!!! All is working as it should.

-Zehn
Zehn
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Tuesday, 17 April 2018 21:02
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You're most welcome, glad to heard your issue resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
Arlex Wong
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Wednesday, 18 April 2018 00:08
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