Database tables for avatars
By Eddie593 on Tuesday, 04 November 2014
Posted in General Issues
Replies 1
Likes 0
Views 697
Votes 0
Hi guys

im trying to have cometchat install their chat module on our website.

Supposedly they integrate seamlessly with ES however their technicians apparently dont seem to know that yet.

It hasnt been a smooth experience to say the least.

Can you help us out with these questions to help them along?

6. The chat doesnt show the users avatar images.
->Please provide us with the database table and field name where user's avatar is stored.

8. Friend filtering does not work!! Anybody can see anybody online now, for security privacy reasons thats a big problem.
->We have configured to show all online users in userlist. Please provide us with the database table where user's friend relation is stored so that we can work on your friend filtering issue.


Have you had any experience with them before?

It seems this is their first ES installation, however they sold it as if its a seamless integration.

Maybe i was just assigned the wrong technician

Thanks!!
Hello Eddie,

To be honest with you, we actually have too many providers pushing all the support to us and this is really bad because not only do we have to support our products, we end up supporting other products as well. This is not going to sustain for long because we are just spending time fixing issues that aren't caused by us. I strongly suggest that you bring this issue up with a higher management level on Cometchant and get things done!


6. The chat doesnt show the users avatar images.
->Please provide us with the database table and field name where user's avatar is stored.

This is a really silly excuse if you ask me. If they claim that they support EasySocial seamlessly, then why would this even be a question. Anyhow, you should tell them to use the API to retrieve the user's avatar:



$user = FD::user();

echo $user->getAvatar();



8. Friend filtering does not work!! Anybody can see anybody online now, for security privacy reasons thats a big problem.
->We have configured to show all online users in userlist. Please provide us with the database table where user's friend relation is stored so that we can work on your friend filtering issue.

I am not sure what they want to do by accessing the database directly but the table responsible to store friend connections is at #__social_friends
Mark
·
Wednesday, 05 November 2014 01:07
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post