Database error
By Nubuwat on Friday, 07 November 2014
Posted in Technical Issues
Replies 6
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After updating i am receiving this error

1054
SORRY!
Unknown column 'requireReset' in 'where clause' SQL=SELECT `id`,`username`,`password` FROM `xyz_users` WHERE `username` = 'dfg ' AND `requireReset` = 0
Please try one of the following pages: Home Page

Please Help because it gives database name and database username as well and my site is down
Hello Nubuwat,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Friday, 07 November 2014 01:00
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please find details
Nubuwat
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Friday, 07 November 2014 01:30
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ftp information
Nubuwat
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Friday, 07 November 2014 01:37
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Hello,

When I tried to login to the back end, it seems like it is requesting the password protection. Can you provide us with that access too?
Mark
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Friday, 07 November 2014 01:39
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Please find attached details for password protection
Nubuwat
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Friday, 07 November 2014 02:06
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hello Nubuwat,

I have tried to access but it look like you provided that password protection login credential is not working.

At the same time can you try run Extension manager=>Database=>Fix and see how it goes?
Arlex Wong
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Friday, 07 November 2014 02:22
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