By Leigh Stone on Wednesday, 05 November 2014
Posted in Technical Issues
Replies 7
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Hello,

I have the version 3.9.19025 of easyblog installed on my Joomla site.
I built the site on a staging site then pushed it forward to the main site. The layouts and blogs went across ok. The issue we are having is that the Dashboard Toolbar is no longer functioning.

If you click on new blog post, it will return you back to the same page. The categories link takes you to the home page of the site and displays the error "Error loading component: , Component not found".

The tags, bloggers, team bloggers return to the same page as well. I don't understand what is wrong as it works ok on the staging site. I have uninstalled easyblog and then reinstalled but get the exact same issues. For some reason it wont work on the main site.

Chrome console shows me no errors.

Version of Joomla is 3.3.4.

Please help

Leigh
Hello Leigh,

Can you provide us your backend and FTP access so we can have a better look on your issue here? Please advise.
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Wednesday, 05 November 2014 10:10
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Hi

Can I pm the details to you? Or is this tread hidden?

Leigh
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Thursday, 06 November 2014 10:18
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Hello Leigh,

You can provide it in the Site Details below the reply form. Only support team will be able to see the details.
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Thursday, 06 November 2014 10:52
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Details are entered.
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Thursday, 06 November 2014 12:34
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Hi Leigh,

I am sorry for the delay of this reply.

Regarding your isssue, there are two things that causing your issue.

1. It seems like your system plugin 'System - Jomsocial Redirect' which causing EasyBlog to always back to it frontpage no matter which link you click. I actually able to replicate this issue from your staging server. Anyway, to fix your this issue, I've modified the file 'JOOMLA/plugins/system/jomsocialredirect/jomsocialredirect.php' and comment out the below code at line 35:

include_once( JPATH_ROOT . '/components/com_community/libraries/core.php' );

Please see http://screen.stackideas.com/2014-11-06_1748.png
Now your EasyBlog is working correctly. Please verify again.

2. You have created a sub menu item under 'blog' menu item called 'categories' but you named the alias of this menu item 'categories' as well which causing conflict with EasyBlog view name of 'categories'. I've renamed the alias to categories-s and now EasyBlog categories page is working fine.

Hope this help and have a nice day!
Sam
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Thursday, 06 November 2014 17:48
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Hi

Yes we are now able to write a new blog, though I can not register any new users. When you click on any of the register links you get a white page. Turn error reporting on and we get this error:

Fatal error: Class 'CRoute' not found in /home/horseclu/public_html/plugins/system/jomsocialredirect/jomsocialredirect.php on line 125

We need the redirect plugin so all our register links point to Jomsocial.

Leigh
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Friday, 07 November 2014 14:46
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Hi Leigh,

I am sorry for the delay of this reply.

>> Fatal error: Class 'CRoute' not found in /home/horseclu/public_html/plugins/system/jomsocialredirect/jomsocialredirect.php on line 125

The reason you hitting the above is because I've comment out the below code at line 35 on the same file as mentioned in my previous message. You might want to uncomment out the line so that user can register at your site. But this will break EasyBlog's sef links. I advise you to contact the support from JomSocial to why this redirect plugin causing the redirection issue when in EasyBlog.

Hope this help and have a nice day!
Sam
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Friday, 07 November 2014 15:50
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