By Danny Malouin on Sunday, 26 February 2017
Posted in Technical Issues
Replies 12
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Good morning/day,

I am having a strange page 404 result when creating a simple straight forward "Dashboard" menu item for EasySocial ?

I own 2 licences with you (DecoPatio.ca and MartialArt.zone). Both should be setup the same. In MartialArt.zone, I setup the ES Dashboard menu the same way and it display's fine (https://martialart.zone/2017/community). The same menu in DecoPatio.ca (https://decopatio.ca/2017/communaute) is a 404.

The menu link works fine if user is logged in.

Re: connection info is already defined in our profile. Please note this is for the /2017 versions of each site.

Any thoughts ?

Danny
Double checked and I believe this is due to how the "non logged users" are routed on loading the dashboard.

Still not working.

Danny
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Sunday, 26 February 2017 21:16
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Hi Danny,
We would like to investigate further through your ftp. However, it seems your ftp access is not working. Can you double check and update us the correct credentials? Thanks.
Also, may I know if you recently encountered any failed/incomplete update or installation?
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Monday, 27 February 2017 11:43
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Hi,
I reset the FTP accounts for you for both websites.
Please note that we are currently working in the /2017 version and your FTP is in the main site. So please switch into /2017
I don't recall an error during the install, I do recall being forced to upg though. In this last case, I needed to use the full download installation and it went through correctly.
As mentionned, all is good in the martialart.zone site, it's the decopatio.ca one (/2017) that has the problem
Hope this helps.
Danny
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Monday, 27 February 2017 14:16
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Sorry to post in this thread, my issue is similar, so thought of posting here instead of opening a new thread.

I'm facing error:
Call to a member function get() on boolean

for both logged in and guest on Default dashboard menu of latest ES install on my local.
This error page comes only on dashboard and profile page. Rest of the pages are are working fine (edit profile, pages, groups etc..)
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Monday, 27 February 2017 15:45
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Hey Danny,
I'm not entirely sure what is causing the issue as your error page is being overridden by your server, preventing real error messages from displaying. In the meantime, I have helped you comment out this code(http://take.ms/CUz4B) in the file JoomlaFolder/administrator/components/com_easysocial/includes/stream/item.php so your EasySocial page should be loading fine now. However, this is just temporary. To investigate your issue further, can you provide us your phpmyadmin access? Thanks.

Hey Sunny,
For your issue, can you try downloading the attached file below and apply it into the following directory and see how it goes?
JoomlaFolder/administrator/components/com_easysocial/includes/stream/item.php
If the issue persists, kindly start a new thread so we can investigate your issue. Thanks.
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Monday, 27 February 2017 18:08
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Hi Raymond,

Yes the new item.php solved the issue.

Just wanted to know that would this be overwritten when i upgrade to teh next version? or this change in item.php would become the part of core ES henceforth?

regards
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Monday, 27 February 2017 18:23
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Hey Sunny,
Yes this fix will be included in the next release as well.
Regards.
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Monday, 27 February 2017 18:27
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Hello Raymond,
Thanks for the fix, it does work for the moment.
I've added the PHPMyAdmin login info in our domain setup (bot DecoPatio and MAZ).
Also, if you could be so kind as to hint to me how to get you better error info for this (server side), I could do that too for you.
Thanks
Danny
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Monday, 27 February 2017 21:15
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Hey Danny,

Based on what i see the different from your both site is PHP version,

https://martialart.zone/2017/community (PHP7)
https://decopatio.ca/2017/communaute (PHP 5.6)

May i know is there a way make your sub-domain site (https://decopatio.ca/2017) to run PHP 7 temporary? because i would like to check whether this issue is it only happen on this web server (cgi-fcgi + PHP 5.6) regarding this?

Because this following regex is the one causing this issue but i would like to see whether is it PHP 5.6 have the limit the way we put this quite long regex check for replace email link on the stream.

$pattern = '/(?!(??:\x22?\x5C[\x00-\x7E]\x22?)|(?:\x22?[^\x5C\x22]\x22?)){255,})(?!(??:\x22?\x5C[\x00-\x7E]\x22?)|(?:\x22?[^\x5C\x22]\x22?)){65,}@)(??:[\x21\x23-\x27\x2A\x2B\x2D\x2F-\x39\x3D\x3F\x5E-\x7E]+)|(?:\x22(?:[\x01-\x08\x0B\x0C\x0E-\x1F\x21\x23-\x5B\x5D-\x7F]|(?:\x5C[\x00-\x7F]))*\x22))(?:\.(??:[\x21\x23-\x27\x2A\x2B\x2D\x2F-\x39\x3D\x3F\x5E-\x7E]+)|(?:\x22(?:[\x01-\x08\x0B\x0C\x0E-\x1F\x21\x23-\x5B\x5D-\x7F]|(?:\x5C[\x00-\x7F]))*\x22)))*@(???!.*[^.]{64,})(???:xn--)?[a-z0-9]+(?:-[a-z0-9]+)*\.){1,126}){1,}(??:[a-z][a-z0-9]*)|(??:xn--)[a-z0-9]+))(?:-[a-z0-9]+)*)|(?:\[(??:IPv6:(??:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){7})|(??!(?:.*[a-f0-9][:\]]){7,})(?:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){0,5})?:?:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){0,5})?)))|(??:IPv6:(??:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){5}|(??!(?:.*[a-f0-9]{5,})(?:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){0,3})?:?:[a-f0-9]{1,4}(?::[a-f0-9]{1,4}){0,3}?)))?(??:25[0-5])|(?:2[0-4][0-9])|(?:1[0-9]{2})|(?:[1-9]?[0-9]))(?:\.(??:25[0-5])|(?:2[0-4][0-9])|(?:1[0-9]{2})|(?:[1-9]?[0-9]))){3}))\]))/is';
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Tuesday, 28 February 2017 00:30
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Hi Arlex,
Done, DecoPatio.ca in now all in PHP7
Danny
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Tuesday, 28 February 2017 01:02
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Thanks Danny getting back to us quickly,

It seems like when switch it to PHP 7, it solve the issue, but we would like to test 1 more thing php pcre.backtrack_limit for the between PHP 5.6 and PHP 7.

Can you switch back this site https://decopatio.ca/2017/communaute to PHP 5.6?

Keep us update once you have done.
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Tuesday, 28 February 2017 01:31
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