Hello Tom,

I am really sorry for the delay of this reply as it is a weekend for us here. Can you please provide us with the sample name that you are trying to use?

Hello!
Thank you for reply!
You can use anything in cyrillic. If you need a sample for copy and paste please use

Папка

as a sample

Best regards,
Tom

Search in the EasySocial not found cyrillic word, only latin and numeric.

Hello Oleg Kharol,

I am sorry for the delay of this reply.

Regarding your issue with the search on cyrillic word, I cannot replicate this issue at my local instance. The search is working correctly with cyrillic word. Please see http://screencast.com/t/wAqARw0zN

Can you pass me your Joomla backend superadmin access and your ftp account so that I can investigate your issue further?
Please advise.

Hi.
Access to my test site

Hello,

Thanks for the site access details

I've checked your site and look like you've disabled the EasySocial's user com_finder plugin and thus most of your user did not get synced into Joomla smart search indexing. I've re-enabled EasySocial user com_finder plugin and then re-run the indexing process and now I am able to find users with cyrillic word. Please see http://screencast.com/t/kDHCO0nHh4BW

http://screencast.com/t/q9W4nwdjF2

Please verify again

Hope this help and have a nice day