Custom user rejection message
By Marc on Monday, 09 April 2018
Posted in General Issues
Replies 5
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For one of our EasySocial profile types, we require administrator approval after registration.
When rejecting a new application from the back-end (EasySocial Users Pending) we provide a custom rejection message and select the "notify user via email" option.

On the recipient email, the custom message is displayed without any spaces between words and no line breaks.
How do we resolve this so that the message displays correctly in the recipient email?
Hi Marc,

I am able to replicate this issue locally.

Will log this issue in our tracker.
Raymond
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Monday, 09 April 2018 11:43
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Any idea of an ETA on this?
It makes it difficult for us if we cannot include a reason for the rejection.
Marc
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Monday, 09 April 2018 23:14
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Hey Marc,

Could you download the attached file and upload it into /administrator/components/com_easysocial/controllers/ and give this a try again?
Mark
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Monday, 09 April 2018 23:17
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Thanks for the quick response.
The spaces now work correct, line breaks do not work yet.
But its fine for what we need right now....if the fix can be added to the next update that would be great
Marc
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Tuesday, 10 April 2018 01:44
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Thanks for the update Marc.

I will update the info about line breaks into our issue tracker.

Regards.
Raymond
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Tuesday, 10 April 2018 18:24
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