Hi! I recently noticed that after the latest few updates the custom user details collected on the front end are not being displayed on the backend for recent registrants. Can you help with this?
Hey Cindy,
I've checked your site and found that you have created custom details for specific plans only.
So if the user subscribed to that plan then only custom details will be shown.
On your site custom details show for users correctly if they subscribed to specific plans.
Please take a look at this issue again and update us if the still issue persist.
You are most welcome. Glad to hear that your issue has been resolved now.
Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.