By Michael Chetelat on Saturday, 30 December 2017
Posted in General Issues
Replies 4
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I have added a Custom Logo within the EB Notification section. It is 320 x 118. However, it appears to display much larger on my SAMSUNG Galaxy Note 4 (see attached) as seen within the Gmail app. The EasyBlog logo (238x72) displays fine. Do I need to modify the Template to make it display well? The SAMSUNG Galaxy Note 4 should easily accommodate an image at 320x118. Please advise.
Attached is the CBN Logo I have uploaded to EB Notification section.
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Saturday, 30 December 2017 03:26
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tried to access your site backend, it seems like you provided that main password no longer work, this is what i hitting :


Error
The password you have entered is not correct.


By the way, i did add your logo image into one of my test site, it seems it display correctly logo size in my Google Pixel phone, you can check my attached screenshot below, currently I do not have mobile phone SAMSUNG Galaxy Note 4 so I was unable to test this directly.

May i know do you have another Android phone so you can try and see is it only this specific mobile phone having this issue?

And also make sure your Gmail app is running latest version because the older Gmail app having this kind of issue before.
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Saturday, 30 December 2017 17:51
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I modified the Template.php and resolved the issue. THX for your rapid response.
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Monday, 01 January 2018 23:57
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Thanks for updating Michael, glad that your issues are resolved now
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Tuesday, 02 January 2018 00:39
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