Custom group field "file" won't work anymore
By Vitaliusdfox on Saturday, 12 November 2016
Posted in Technical Issues
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I have group category with custom field where user must upload a image.
Until 2.0 update it worked fine. But since 2.0 there is a problem.
Until 2.0 when user upload image in custom group field it was placed in "/media/com_easysocial/files/fields/135/" location. But after update all image from that custom field placed in "/media/com_easysocial/files/fields/135/group/" location. And when you try to open image from backend or frontend you have 404 error. And when you move that file from "/media/com_easysocial/files/fields/135/group/" to "/media/com_easysocial/files/fields/135/" it start working. So i assume there is wrong path to upload files. How can i fix it?
Okay, found the bug and the problem only happens when you create a new group. Editing existing group seems to be fine. I have applied a fix for you on the site and internally as well.

Can you give this a try again?
Mark
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Monday, 14 November 2016 14:00
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Hello,

Hm, yeah we actually relocated the storage path for this as there was a conflict when you have a same field is added for users and groups with the same file name as the path was conflicting.

It needs to be stored in /media/com_easysocial/files/fields/[ID]/[TYPE]/ . Is it possible for you to provide us with the back end and FTP access so that we can write a manual fix for you temporarily?

Also, can you provide a link to the group page that has this issue?
Mark
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Sunday, 13 November 2016 14:16
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I'm added info in main post. There is no ftp access but i give ISP panel instead.
You can log in with user: test pass: test and make a group in Aion Legend category.. there is field where you need to place a image. and when you do it - it wont work.
Vitaliusdfox
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Sunday, 13 November 2016 17:36
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There is something not right with the phpmyadmin because clicking on it only shows me this, http://take.ms/gmCr7 . Can you please advise?
Mark
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Monday, 14 November 2016 12:28
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Hello,

I just checked our codes again and it seems like there is already a backward compatibility if your old files are still stored in the older path. Can you also provide the steps that you can reproduce this error?
Mark
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Monday, 14 November 2016 12:51
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It's common problem in isp-panel phpmyadmin from my hosting. Don't know how to fix it. But there is a way how to log in:

You can disable page style. After you do it - you can log in and enable page styles back.

I'm filling form for group and attach an image.


How it look from backend.

And when i try to open this image i get 404.
Vitaliusdfox
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Monday, 14 November 2016 13:08
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It's working now! Thank you.
Vitaliusdfox
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Monday, 14 November 2016 14:12
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Monday, 14 November 2016 15:52
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