By Elvira on Saturday, 05 July 2014
Posted in Technical Issues
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Hi guys,

You've helped me before with this issue. I've set everything up like I think it should be, but the email is not being processed. It worked ok and I didn't change anything. (at least not that I know of). Can you take a look and see if my settings are correct?
Hi Elvira,

I had the same problem. You'll need to add "&tmpl=component" to the cron code. Try:

wget -O /dev/null "http://www.yoursite.com/index.php?option= com_easysocial&cron=true&tmpl=component"
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Sunday, 06 July 2014 03:09
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Update: don't know what happened, but a bunch of mail was just send out. Now there's a new one that's not going through. And, this might not be topic related, but I changed my logo. The new one is showing when I click the emails in the backend but the ones that are delivered in the mailbox still show the old logo. Does this take time to process?
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Saturday, 05 July 2014 06:05
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Hello Elvira,

I am really sorry for the delay of this reply as it is a weekend for us here. When the emails were created, the content is actually cached in the database. Therefore, any changes that you made on the template file will only be reflected on new "notifications".
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Saturday, 05 July 2014 15:13
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Thanks Mark, but here's something weird: in my gmail account on my pc the old logo shows (on the registration mails cause all other emails don't come through). The if I check my mailbox on my mobile phone, the new logo shows. Both the same gmail account. Is that even possible? You would say it's the same email right?

As the cronjob problem, that isn't fixed. I see a bunch of emails waiting to be send out. Please help? I've just gone live with the site and would be nice to get a clean start .
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Saturday, 05 July 2014 15:29
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Hello Elvira,

Hm, could it be that the image is cached on the browser? The best way to test this is to create a new blog post. As for the issues with the cronjob, I have already checked your site earlier and there's actually only 2 emails in the queue and both of them are already marked as sent. Where are you seeing these "bunch" of emails?
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Saturday, 05 July 2014 15:39
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Ok, that was stupid of me...yeah....cache......

But if you check on the backend, easysocial, email activity, you'll see a bunch of unsend mails.
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Saturday, 05 July 2014 15:46
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Ok, one more addition (sorry I posted this in the easyblog section,...it's actually easysocial) I tested cronjob, and it's working fine:

Cronjob processed.

But, the emails are still having pending status So I think some settings there might be wrong.
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Saturday, 05 July 2014 19:09
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Hi Elvira,

I had problems in the past, but found this to do the trick:

wget -O /dev/null "http://www.yoursite.com/index.php?option= com_easysocial&cron=true"
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Saturday, 05 July 2014 23:59
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Hello Elvira,

Hm, sorry I thought you were referring to EasyBlog since your post was posted on EasyBlog's section. Yeah, can you try Justin's solution? The cron URL which you posted earlier is actually for EasyBlog and not EasySocial. You need to setup another cronjob for EasySocial because they are actually processing different emails.
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Sunday, 06 July 2014 01:07
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Thanks Justin and Mark, but that doesn't seem to work either:

HTTP request sent, awaiting response... 404 Component not found
2014-07-05 19:33:01 ERROR 404: Component not found.

Mark, the first time you helped me setting this up you told me to use the one I mentioned in my details. See this topic:
http://stackideas.com/forums/you-must-provide-at-least-one-recipient-email-address-1

/usr/local/php5/bin/php -f ~/html/components/com_easysocial/cron.php (as you see in that topic, the rooster folder is still included, but that's not needen anymore cause it's in the mainfolder now.

And that worked ok. It still worked, until yesterday, or the day before.
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Sunday, 06 July 2014 01:39
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I know what the problem is! I turned off sh404sef and the notification emails started coming in again. The minute in turn it back on, it stops again. So I think there's configuration needed for easysocial and email processing with cronjob and sf404sef to work together. Can I find that somewhere? Or would you happen to know the settings?
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Sunday, 06 July 2014 02:17
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Thanks for sharing this Justin and spot on!
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Sunday, 06 July 2014 03:19
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You're welcome Mark!
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Sunday, 06 July 2014 04:35
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Sorry for the late reply, had to watch the Netherlands win the soccer game . But it's working now! Thanks Justin!
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Sunday, 06 July 2014 08:00
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Glad I could help Elvira!
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Sunday, 06 July 2014 09:38
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Great to see that there are more and more users in this forums help one another It's how it should be
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Sunday, 06 July 2014 13:06
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