By Danny on Tuesday, 23 December 2014
Posted in General Issues
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Hi,

For some reason my cronjob is not working anymore.
I've not made any changes (as far as I know).

The automated e-mails I received mention "cronjob processed", but in the backend the e-mails are still mentioned as pending.

the command I use is:
/usr/local/bin/php /home/XXXXX/public_html/components/com_easysocial/cron.php

My host doesn't use wget.
Do you have any idea what the issue might be?

Thanks in advance.
Hello Danny,

Did you recently updated the site to use "https"? Our cron.php doesn't support ssl yet at this point of time but I have modified both the cron files for EasyDiscuss and EasySocial and it should work fine now.
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Tuesday, 30 December 2014 23:48
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Hello Danny,

Can you provide us with backend access, FTP access and CPanel access so that we can debug the problem and provide you with the correct fix. It is hard for us to guess what is the issue since it could be several problem that can led to this issue.

Please advise.
Thanks.
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Tuesday, 23 December 2014 06:49
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Hi,

Please find the login details attached.

Thanks in advance.
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Tuesday, 30 December 2014 05:39
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Hi Danny,

I am sorry for the late reply.
I'm hitting this when accessing your administrator:
Warning
You do not have access to the administrator section of this site.


Please advise.
Thanks.
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Tuesday, 30 December 2014 11:39
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Hi,

My mistake, I just adjusted the access rights, please try again.

Thanks in advance.
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Tuesday, 30 December 2014 16:49
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Hi Danny,

I'm still can't access your site. I have asked my colleague to test login, but still he can't.
Warning
Username and password do not match or you do not have an account yet.


I'm sorry for the inconvenience caused and please advise.
Thanks.
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Tuesday, 30 December 2014 18:00
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Hi,

I tested all log-in codes, but you should be able to have access.
For your convenience I've added them again below.
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Tuesday, 30 December 2014 19:12
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Hi Mark,

As always you have fixed the issue, thanks for the quick and adequate help from you and the team.
Indeed I've recently updated the site to https.

Have a nice day.
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Wednesday, 31 December 2014 07:17
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Hi,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Wednesday, 31 December 2014 09:23
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