Hey Sabih,

May i know where you get this 404 error?

Is it possible provide us with your Cpanel access which you use for setup your cronjob service?

Also can you provide us with your Joomla backend authentication access?

Sorry,

I have updated the first post. But I got no Cpanel access. I tried this with the URL posted in the first post.

Hey Sabih,

It seems like hitting this following error coming from the amazon error message :

0 Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.

After investigated again, it seems like these 2 rows data missing some data, you can refer on my attached screenshot below.

By the way, currently I have no ideas why the data is like this yet, can I have the permission to delete this 2 rows data and see that cronjob is it working correctly?

Can you backup this table `zz_social_files` before I delete these data from your database?

Hey Arlex,

I have deleted these rows on my backup site and it is working now. I put login data into the first post if you think you might want to check something.

Is there anything that could be wrong now afterwards by deleting these rows? I do not even have an idea what they were for. I have no yet made this on the live site...

Hey Sabih,

It will not causing any issue if you deleted these rows under this table `#__social_files` is because this table will store the file record, since these 2 rows data is empty, it should be fine.

Hey Arlex,

thank you for all of your help so far, but a strange thing happened. I just deleted the same 2 rows on my live site and though it worked on my backup site, it does not on the live site...
Both sites should be identical except the backup site has ED4 installed instead of ED3...

I get this message:

"0 You must specifiy a non-null value for the Body or SourceFiles parameters."

Hey Sabih,

I've tried to connect with your FTP server just now, but I hitting this following error :

Error:	Connection timed out after 20 seconds of inactivity

Error:	Failed to retrieve directory listing

May i know your current FTP crendentials also linked with your live site right?

Hm, I got no idea why it did not work. I just got home from work and updated the login credentials in the first post, they should work now.

Hi Arlex,

thank you very much, it seems to be working now, but at the moment a new member has problems uploading his avatar. Could you please not close this thread yet. Maybe there is a connection between these? I will need to check if the user just did something wrong before.

It would be best if you can start a new thread for this if that is new issue so every moderator here can manage your issue if I am not around.

Alright.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.