Cron job set up correct but ES not sending emails
By Alex on Monday, 20 January 2014
Posted in Technical Issues
Replies 8
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Hi,

I have set up a cron job and tested yet ES seems not to be sending emails. The admin is showing all emails pending.

Any ideas?

Regards
Alex
Hi,

It seems like for your case, you have set the settings in Joomla to use PHP Mailer, and in the cron, your server is returning an error from the PHP mailer that states "could not instantiate mail function".

You will have to consult your hosting provider if PHP mailer is available on your host.
Jason Rey
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Tuesday, 21 January 2014 23:24
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Hi,

Could you advise how did you set up your cron job? You can refer to our documentation on this. http://docs.stackideas.com/administrators/cronjobs/cronjobs
Jason Rey
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Monday, 20 January 2014 09:41
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Hi there,

I followed the guide as per your docs!

Step one set up a secret key in the Joomla admin then pasted the link that was produced into the command line in Cpanel.

The cron job is working in Cpanel but it is not sending the ES emails.

Regards
Alex
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Monday, 20 January 2014 17:29
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Hi,

Please provide us your site's access and FTP access so that we can investigate this for you.
Jason Rey
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Monday, 20 January 2014 19:04
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Also provide us the command of the cron job link that you've set up using the form below.
Jason Rey
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Monday, 20 January 2014 19:04
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Hi there,

I have provided those details you requested.

Thank you for your support.

Alex
Alex
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Tuesday, 21 January 2014 17:42
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All sorted now, host made some edits to the server.

Thanks for your top support.
Alex
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Tuesday, 21 January 2014 23:47
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Hi,

You're welcome!
Jason Rey
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Tuesday, 21 January 2014 23:51
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