Hi Marcus,

May I have access to your backend and FTP.

2 secs

ftp details attached;)

Hi Marcus,

You have only provided me the FTP, may I have your site URL, username and password.

Attached Site Details

I've just edited an item and left it on stream so you can see link broken

Hi Marcus,

May I know which stream URL are you refering to and can you attach a screenshot.
Also may I know how you process the item in joocial?

Ok 2 secs

Hello Marcus,

Please keep us updated so we can continue to investigate on the issue.

OK Please see additional info;)

Hello Marcus,

I am sorry for the delay of this reply.

When I try to access your administrator area, it redirected me to your homepage. By the way I believe the issue is coming from the joocial extension. Perhaps you might want to contact them regarding on this issue since the apps is not created by us.

Admin area requires the entire url given not just domain/administartor and i have contacted Joocial now so we will see what they say.. but the screenshots i gave show url fine before leavng joocial and hitting easysocial.. only breaks url when on stream

Hi Marcus,

I am sorry for the late reply.
I am a little bit lost here. What do you mean by "url fine before leaving joocial and hitting easysocial.. only breaks url when on stream" Can you kindly please explain more so that we can understand you better.

By the way, can you please keep us updated once Joocial provide their response.

Please advise and have a nice day.

Hi Mohd Yasser

Thanks for the response...

Basically on saving an item i.e article this would create a stream item, the item created would have a permanent link. As i have joomla using URL Rewrite. these links where not being re-written .

I checked item in joocial before cron job was executed to see content before it was transferred to Easysocial Stream and links were fine, once cronjob was executed (to transfer item to Easysocial) the item would show in Easy Social Stream but the link was not Re-written...

*********Response from joocial! *********

We have fixed this issue!

-----------------

So can we close this ticket and thank you everyone for your response and looking into my query (Greatly appreciated)

Marcus

Hello Marcus.

Glad your issue has been resolved. I will close this ticker. You're welcome