By Tony on Tuesday, 08 January 2019
Posted in General
Likes 0
Views 484
Votes 0
Cron has not been running for a span of time. Please refresh the page to run cron or follow cron documentation for more information.

And also in logs i can only see "Task Cron begins" but its not completed
Hey,

Regarding cron job issue, i have check and found that the error is coming of getCounter function.

PHP Fatal error: Call to a member function getCounter() on a non-object in root/components/com_payplans/libraries/lib/order.php on line 714


Generally this issue will come if some entries missing related to order and subscription. As you said earlier you have deleted some of entries that is causing this issue.
I've already resolved this issue at your site.

To resolve this issue i've already applied the changes in below mentioned file path.
Go to root/components/com_payplans/libraries/lib/order.php

Please take a look again on this issue.
·
Tuesday, 08 January 2019 14:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks a lot.. its resolved and thanks you so much for this much prompt response..
·
Tuesday, 08 January 2019 14:30
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Tony,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
·
Tuesday, 08 January 2019 14:35
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post