Cron and IMAP not seem to be working
By Martin Perlin on Sunday, 05 January 2014
Posted in Technical Issues
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Hi we are trying to enable Cron and IMAP so that we can get notifications distributed to forum discussion participants. We have set up both and we have a host that supports IMAP. We ran the "test connection" and it came out positive (no errors). We have put numerous comments and replies into the forum, but have not yet received any email notifications about forum activity. Can we get help?
Hello Martin,

I think you may have misunderstood this functionality for the imap. You do not need to have IMAP to send out e-mail notifications. You just need to enable the cronjob so that e-mails are dispatched out.

IMAP is only required if you want to process incoming e-mails as discussions
Mark
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Sunday, 05 January 2014 21:26
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Yes this is exacltly what we want.
However the cronjobs aren't being dispatched so we can't test to see if the topics can be responded to in email and processed as discussions
Martin Perlin
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Sunday, 05 January 2014 21:32
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Hello Martin,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Monday, 06 January 2014 11:24
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It seems to be working OK now. The problem was not with EasyDiscuss, but with the email account that we had set to operate with EasyDiscuss. That account was not configured properly.
Martin Perlin
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Monday, 06 January 2014 15:43
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Hello Martin,

Thanks for the heads up on this.

Cheers!
Adelene
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Monday, 06 January 2014 18:40
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