By Guy Goodall on Thursday, 10 November 2016
Posted in Technical Issues
Replies 4
Likes 0
Views 330
Votes 0
Hi Raymond and colleagues,
I now believe the issue reported in ticket "Couldn't delete empty album backend" (now locked) was caused by the absence of file extension .jpeg which is the same file format as .jpg
Both extension need to be included as factory default settings. If not then, .jpeg needs to be added manually.
You see, there's a misunderstanding that .jpeg is an old extension and not used anymore. Apple Mac, iPads, iPhones, image banks such as Adobe, Kodak, 123rf.com just to name a few, all us .jpeg today.
Anyway, I'll need to include .jpeg together with .jpg as this will probably resolve the issue we're having.

Please refer to ticket about how to include .jpeg in stream > comments

Cheers!
I am a little lost here. Are you saying that if the album contains a file with .jpeg and if this extension is not set as allowed, deleting the album would fail?
·
Thursday, 10 November 2016 21:36
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, it seems it might be so at a guess. You see, the backend didn't show an empty folder to delete, only the frontend. This error was first noticed when a user tried to upload a .jpeg file from her Xperia smartphone.
Anyway, it'll be interesting to see once .jpeg extension is allowed and working if this issue happens again on her phone.
Abdul is trying to help get .jpeg activated in the stream > comments by hacking form.js. It's not worked yet.

Cheers!
·
Thursday, 10 November 2016 21:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Sure, let me know how this goes. Will reply you on your other thread.
·
Thursday, 10 November 2016 23:50
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post