Hi there,

In order for us to further investigate on this, i will need your backend and FTP access. This is because we cant replicate this on our local and we suspect that some of your plugin may have cause this issues to happen. Please advice.

Hi Abdul,

Thanks for your reply, how could I send you the Backend and FTP?

Thanks ,
May

Hey May,
You can add those details here http://stackideas.com/dashboard/site
Regards.

Hi Raymond,
Already added, pls check and help.

Thank you!
May

Hi there,

For some reason, it seems the plugin System - RokBooster is causing some kind of issue on EasySocial's scripts causing them to not load properly same with your other ticket as you can see here https://stackideas.com/forums/sign-up-failed.

I have excluded the /community and it seems to works fine now.

[EDITED]

Excellent Abdul, it works well now. Thank you very much!

Best regards,
May

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.