By Ying Yuan on Friday, 02 December 2016
Posted in Post Sales
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Hi,
We sign up a new account on our website, but could not get emails for verifying or resetting passwords. Pls help us to check.

Regards,
May
Please double check your e-mail settings under System > Global Configuration in Joomla. From what I can see here, you are using PHPMail to send out e-mails and most of the time, these e-mails would land in the spam box due to the credibility of the mail source.

I would suggest that you check with your hosting provider to get a proper SMTP setup.
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Friday, 02 December 2016 11:50
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Thanks Mark, it is ok now.
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Friday, 02 December 2016 17:00
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You are most welcome
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Friday, 02 December 2016 17:21
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