ConverseKit Sync Issues
By Kenneth Alimba on Saturday, 25 August 2018
Posted in General Issues
Replies 1
Likes 0
Views 679
Votes 0
Hello,

I just installed converse kit on my site (catholicgo.com). I noticed that a user doesn't get a message if he/she was typing the instant the other user hits send unless he/she manually refreshes the chat window. It lags even after reducing the sync time to 2seconds.
Kindly look into this issue.

Regards.
It seems like Conversekit Javascript doesn't compress into your cache Javascript file so caused this issue.

I already help you enable your site template Vanilla template compress Javscript setting, then refresh the page, it will re-compress site Javascript again.

It seems work fine now, can you give it a check?

By the way, this is what i recorded the video and see how it work. http://take.ms/xC8Pd
Arlex Wong
·
Saturday, 25 August 2018 10:02
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post