Hi Haki Saki,

Unfortunately, there is no setting to enable the 'notification sound' and 'submit on enter' by default currently.

There's a manual setting to switch sound and enter "on" - I wanted to see if they can be set as "on" by default NOT "off" like they are now?

Hi Haki Saki,

Can you download the attached file and replace it in the respective files below:
.../plugins/system/conversekit/ajax.php
.../plugins/system/conversekit/templates/default.php
.../plugins/system/conversekit/assets/js/predefined.js
.../plugins/system/conversekit/assets/js/conversekit.js
.../plugins/system/conversekit/conversekit.php
.../plugins/system/conversekit/conversekit.xml
and see how it goes?

You're suggested to backup the file that you want to replace beforehand for precaution

Can you make those changes for me? I know those .js files need to be changed in development mode and I'm not sure I'm doing that correctly...

Hi Haki Saki,

Yes, we can do it I believe you did not replace the file that I've given above yet. Can I've the FTP access working so we can replace the file and try the setting.

ftp info updated

I hitting this now when I login your backend.

Warning

You do not have access to the Administrator section of this site.

Please advise.

please try again

Can you test and see it should show enabled for both setting now.

Yes, both work now..thank you. BUT, now that chat Tab shows up first again, not the Contacts tab

Is it my colleague customised this for you?

Yea, there was another ticket on this entitled "Conversetkit - contacts/chats tab default load position"

I will consult with my colleague later when I at office because now here already midnight 1.40am for us here.

https://stackideas.com/forums/conversetkit-contacts-chats-tab-default-load-position

Hi there,

I have made some fixes on your site and it should works fine now. Please give it a check and see how it goes

Yes this works now for this issue BUT you guys keep over-writing other code changes by your co-workers! So now user links open in a new frame again...That was fixed by Muhammad Fadhli in a ticket entitled "Conversekit - User Link " - is there a better version control that can be used for help desk tickets?

Hi there,

I believed that i didnt made any changes on Muhammad Fadli changes above as i just changing on line of codes only. By the way, those changes made by Fadhli is on default.php file and mine are on conversekit.js.

Maybe you need to create one new ticket to sum up everything as this will somehow confused all side
Thanks for your understanding