New version of Conversekit plugin is not showing up in mobile browsers.
By Rama Krishna Chinnam on Tuesday, 24 January 2017
Posted in General Issues
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Hi,
The new version of Conversekit plugin is not working in mobile browsers (Chrome and default android browser). I tried deleting cache from my website and as well from browser, but the result is same. Could you please check this issue.
Hello Rama,

We shall give it a thorough check. We would appreciate if you could provide a little bit more detail on this issue? Which part of Conversekit is not working, is it not rendering the contents or not showing up at all?

Since other customers assured that the latest 1.0.4 release works on mobile browsers, I obligated to confirm the version that you're using. Feel free to advise.

Thank you.
Keren
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Wednesday, 25 January 2017 10:18
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Hi the latest version of conversekit is working in desktop and mobile browsers. But in my case when I updated conversekit from 1.0.3 to 1.0.4 the chat system stopped showing in mobile version. I deleted cookies from my website and browser but the result is the same.
Rama Krishna Chinnam
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Wednesday, 25 January 2017 15:10
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I uninstalled 1.0.4 and reinstalled now. Its working again.
Rama Krishna Chinnam
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Thursday, 26 January 2017 02:06
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Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Thursday, 26 January 2017 10:11
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