Conversekit Persistently says oops something went wrong
By Abi on Thursday, 24 August 2017
Posted in General
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I saw that at least one person had this problem before and Mark fixed it - what was the fix? How can I apply it.
Hi Raymond. Thank you for helping me to look for a solution outside easy*. There was a fault in my .htaccess file.
Abi
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Saturday, 26 August 2017 01:25
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Hi Abi,

Actually we need to investigate and determine what is causing the error before we are able to determine the right fix to use.

May I know how do I replicate this on your site? And which previous post are you referring to so we can have a reference.
Raymond
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Thursday, 24 August 2017 15:26
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Hi Raymond...


https://stackideas.com/forums/oops-something-went-wrong-please-reload-login-again
Abi
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Thursday, 24 August 2017 15:52
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also, https://stackideas.com/forums/converse-kit-settings

Please change the password of user Samatha Testuser from the backend and then login at the front end.

I don't have any real users so feel free to try to 'converse' with any of her friends.
Abi
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Thursday, 24 August 2017 16:03
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Hey Abi,

I have changed the password of Samantha testuser as mentioned.

I am hitting a 403 access forbidden error on conversekit files(http://take.ms/HTuaI).

Not really sure why this happens as I have checked your backend and things seem to be fine. Can you double check with your webhosting provider to make sure there are no restrictions in place?
Raymond
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Thursday, 24 August 2017 18:35
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Thanks for updating Abi, glad that your issues are resolved now
Mark
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Saturday, 26 August 2017 02:18
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