By Jaccobb Romero on Friday, 28 December 2018
Posted in General
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I recently had an issue with the conversekit. After a JSN update, the chat no longer worked... I was asked to add

#ck .ckit-head-action {
height: inherit !important;
}

to the css, and did so. It fixed the inital window for the chat, but not the messages window in it. that is still messed up.
Hi Jaccobb,

I've to replicate your issue in your site, seems I did not hit the broken layout http://take.ms/kSwDx
Can you try on different browser or/and clear your browser cache and see how it goes?
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Friday, 28 December 2018 10:58
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Hi, sorry. I got pulled away and didn't send this.

I was able to fix the issue by going into the css for the plugin and changing some code.

I changed:
#ck .ckit-container__hd .o-grid{-webkit-box-flex:1;-ms-flex:1 1 100%;flex:1 1 100%;height:100%
to
#ck .ckit-container__hd .o-grid{-webkit-box-flex:1;-ms-flex:1 1 100%;flex:1 1 100%;height:inherit !important
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Friday, 28 December 2018 11:25
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Hi there,

Currently, it should fixes your issues but those changes might get overwritten on your next Conversekit update as those fixes are done on it cores files. I would advice you do apply them on your template/Easysocial custom css files instead to "preserve" to changes so that it wont be overwritten.

Please give it a try and see how it goes.
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Friday, 28 December 2018 15:44
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