By Mel on Wednesday, 22 January 2014
Posted in Technical Issues
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Hello ED Support Team,

I have the recent discussions module loaded on my homepage. I have the content set to show in a popup. The popup doesn't work on the homepage but does work on other pages. Any idea how to solve this? I do have a scroller on the homepage as well as a expandable menu. Is this a JQuery conflict?

Thanks

Mel
Hello Mel,

Most probably there is a Javascrip conflict since your home page does not loads the easyblog enviroment. Please contact your content editor to solve the conflict issue on your site. Have you tried using JCE editor to apply your pop ups?
If you need more assistance please provide us with Joomla back end access as well as the FTP access so that I can check on the issues on your site?

Thanks:)
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Wednesday, 22 January 2014 11:24
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Hi Khairul,

I've included the login credentials below.

My homepage does load the recent discussions Easy Discuss module in the right column. I have that module set to display the contents in a popup. The popup feature in the module doesn't work on the homepage but does work on other pages. I do have the JCE editor on the site but I'm not sure how I would use it to get the popups to work in the EasyDisucss recent discussions module.

Thanks so much for looking into this for me. Please let me know what you think!

Mel
Mel
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Wednesday, 22 January 2014 11:56
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Hello Mel,

I am unable to load your site, please advice?
Screenshot --> http://screencast.com/t/i137PeeX
I tried refreshing for several time in your home page and your page would not load.

Thanks
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Wednesday, 22 January 2014 12:07
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Hi Khairul,

Yes, I've noticed that last night and this morning too. Seems to be an intermittent hosting issue, but I'm just a layperson when it comes to web development, so I'm not sure why this is happening. The site is up now and I have a ticket open with GoDaddy to see if the server has had issues. That's all I know to do at this point. Please try to access it again when you are able.

Thanks!

Mel
Mel
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Thursday, 23 January 2014 00:16
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Hello Mel,

I had tried fixing your site but it is still not loading and unpredictable. Please do tell us when you get the issue solve with your web-hosting. We could not do anything yet at this point.

Thanks:)
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Thursday, 23 January 2014 16:34
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