Content corrupt or missing
By UVC on Wednesday, 07 January 2015
Posted in Technical Issues
Replies 4
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Views 349
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Hi. Having installed EasyBlog on our site and spent most of today looking through the documentation and forums, I'm strugging to get a number of elements to work and wonder if it could be some conflict between the template / framework and EasyBlog?
I cannot get menus to appear, the themes seem to be overridden and images are not behaving as expected. Also, I cannot get the blog post to open correctly from any of the links.
Very sorry if I've missed something basic, and from what I can see EasyBlog looks like the perfect option for us and it looks very highly regarded so I hope it's something simple.
Thanks in advance.
Hi UVC,

I am sorry for the late reply.
I cannot access to your administrator's site: yoursite.com/index.php/en/administrator . Can you provide us with backend access and FTP access so that we can assist you further on this issue.

Please advise.
Thanks.
Yasser Ibrahim
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Wednesday, 07 January 2015 10:44
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Hi UVC,

I am sorry, please ignore my previous reply.
I have checked your site and it seems like the issue is coming from your template. When I changed the template to default Joomla template, this issue is gone. Here is my screenshot: http://screencast.com/t/xwIxHXVIo2Xh . You can try this by changing the template to default Joomla template and see if this issue is resolves.
By the way, regarding this issue, I believe you need to consult with your template provider. Please do update us back on this issue.

Hope this will help.
Thanks.
Yasser Ibrahim
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Wednesday, 07 January 2015 11:03
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Thank you very much, Mohd. I have contacted the template provider and forwarded your screenshot. Do you think it's the template itself or possibly an override? I will report back once I have heard from them, but really appreciate your help so far.
UVC
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Wednesday, 07 January 2015 16:20
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Hi,

Thanks for updating us back. I believe it could be either template alone or both. However, please do update us back on this issue after your template provider provide their reply to you. So, we can continue assisting you on this issue if the issue is still persist.

Please advise.
Thanks.
Yasser Ibrahim
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Wednesday, 07 January 2015 16:42
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