By Edgar on Sunday, 10 May 2015
Posted in Wanderers
Replies 7
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hello,

I have an issue with Wanderers Templates and Contact component from Joomla as you can see on screenshot attached.
How can I solve that ?
Moreover, I would like when we click on menu link "Contact" it opens automatically the contact form (When I try with another templates, it functions this way).

Thanks for your help,

Edouard
Hi Edouard ,

Sorry for late reply to this,

I have tried to access in your Joomla backend and FTP access, but hitting this :


// Backend
Warning
Username and password do not match or you do not have an account yet.

// FTP
Error: Connection timed out
Error: Could not connect to server


Please advise.
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Monday, 11 May 2015 01:39
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Hi Arlex,

Really sorry, there were some updates. Could you try now ? It should be ok.

Thanks,

Edouard
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Monday, 11 May 2015 02:03
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Hello Edouard,

I am sorry for the delay of this reply.

I am able to access your site now. May I know how can I get to the page as per screenshot above? When I'm going to contact menu item, the following page shows up instead, http://screen.stackideas.com/2015-05-11_1256.png

Pleases advise
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Monday, 11 May 2015 12:57
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Hello Ezrul,

Sorry, you have to click on "Formulaire de contact" (it means contact form in French).
The first problem is actually here : on the same webpage but with another template, it "opens" automatically the contact form, what I actually need.

And then when we open the contact form, there is a problem with CSS I thinks.

Thanks for your help,

Edouard
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Monday, 11 May 2015 14:12
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Hello Edouard,

I am sorry for the delay of this reply.

Ah I see. It seems like the display behavior is inherited from the backend > menu manager > contact > Contact display option as you can see from my screenshot here, http://screen.stackideas.com/2015-05-11_1605.png . I've changed it to "plain" and the form is displaying properly now. I also applied the css fix inside your /templates/wanderers/css/custom.css to align the text to the left in your contact form.
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Monday, 11 May 2015 16:08
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Thanks, it solves the issue.

However I have the same problem with "Site Setting" or Template Setting when i click on the menu from my profile (see picture attached).

Do you think it's due to another customization in my custom.css file ?
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Tuesday, 12 May 2015 01:15
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Hello Edouard,

I believe you are logged in as Super User or Administrator. Super user account has the permission to access the settings directly from the frontend. I've tried to create a dummy account under "registered user" and the settings is not appearing for that user. Check my screenshot here, http://screen.stackideas.com/2015-05-12_1049.png

Hope these help
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Tuesday, 12 May 2015 10:51
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