Connection Proleme
By Fagault Eric on Monday, 30 October 2017
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Hello,
I have a connection concern since yesterday, (I had not noticed it before)
The login form connects to the site without even having to enter the password, I use two identifiants. Whether I use one or the other I am automatically connected to the last used profile without even having to enter the password, a simple click in the field "Password" connects me to the site.
this with Chrome. (I also found it on Androïd)
I need to clear the Chrome cache to be able to switch accounts.
Do you have an idea of ​​what's going on?
Best regards.
Eric
Hi there,

Honestly, i am not sure how to replicate this actually. May i know whether you have fully logged out from your site and tried to log-in using other user? It would be best if you can provide us with steps, more precisely on how to replicate this, we will be very glad.

Please advice.
Abdul Warith Norudin
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Monday, 30 October 2017 16:30
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Thank you for your help.
Exactly, I logged out and this happens when I try to connect with the second profile.
I will try today to reproduce this situation and inform you.
Best regards.
Eric
Fagault Eric
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Monday, 30 October 2017 16:33
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Hi there,

It would be best if you can record us a videos, for better view on this issues. Please advice and kept us updated then.
Abdul Warith Norudin
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Monday, 30 October 2017 17:02
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Hello,
Same issue here as this been solved ?
adrien
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Friday, 24 November 2017 02:27
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Hi Adrien,

It would be best if you can create a new ticket and included us on how to replicate and provide us with your backend and FTP access for us further check on this issues.

Thanks for your understanding.
Abdul Warith Norudin
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Friday, 24 November 2017 11:29
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Hello,
Thank you.
The problem did not occur again until I disabled the plugin es mobile.
I did not have time to look again at this concern.
I'm trying to do it today.

I will open a new ticket if the problem persists.

Best regards.
Eric
Fagault Eric
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Friday, 24 November 2017 15:19
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Hi there,

Thanks for updating, Eric.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Friday, 24 November 2017 15:24
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