By Dave Parker on Thursday, 27 November 2014
Posted in Technical Issues
Replies 3
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Hi guys.
I'm asking for advice on a specific issue I am seeing, and after days of troubleshooting have hit a brick wall.

I use sh404SEF for URLs. This will create a URL to /social/USERPROFILENAME. However, for a select few users I am seeing the URL /easysocial/USERPROFILENAME. When clicking on this, I get a 404 error.

If I type the full URL of an affected user manually (/social/USERPROFILENAME) I still get a 404 error. However, if I type it again removing the user ID that seems to get generated in the SEF, I can see the profile... i.e.

https://guys4guys.social/easysocial/378-robert82 - Fail
https://guys4guys.social/social/378-robert82 - Fail
https://guys4guys.social/social/robert82 - Pass

I've searched the sh404 URL manager, and the /easysocial path does not exist. I have no aliases, and I've even looked at the sh404sef database in phpMyAdmin. It simply doesn't exist.

I have cleared the cache down, and even went as far as completely disabling all caching, turning off CloudFlare so the website was being accessed directly with no caching. Still this odd "easysocial" url persisted.

I've been through my menus to make sure there is no menu item with the "easysocial" set as an alias (and even if it was, I would have assumed all URLs for users would get this!!).

So does anyone have any ideas on where Joomla/sh404Sef is generating this url from? It's driving me crackers trying to find it and rectify it.

Cheers for any help.
Dave
Hello Dave,

I believe this is actually related to http://stackideas.com/forums/sh404sef-and-es-profiles-wrong-url . As posted by Jason, SH404 is unable to retrieve the correct Itemid and hence, it will just remove the com_ in front of com_easysocial
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Friday, 28 November 2014 03:07
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Hi Mark.
Okay, I will ask sh404SEF guys, but before I do, on a technical level, can you suggest what I say to them with regards to this handful of users, as in anyone who registers now doesn't have the issue, only the 5 or 6 people on the system at the moment have this. Everyone else is okay. They are bound to ask some technical questions (and probably want me to disable sef blah blah - you know what they are like!!).
Dave
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Friday, 28 November 2014 05:01
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Hello Dave,

Sorry for the delay of this reply, I missed your thread earlier. Hm, as per Jason's suggestion, the issue lies in the Sh404 library as it was unable to detect the correct Itemid for EasySocial.
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Saturday, 29 November 2014 15:29
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