By Adriano on Tuesday, 28 August 2018
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Hello!

My site sells products (virtuemart) and now we are going to sell content (payplans). The problem is that the menu item that we use to perform the virtuemart entries, starts to display the payplans information, not allowing Virtuemart clients to register as they always have. So how can I have a menu for registering the Payplans without interfering with the registration of Virtuemart?

Thank you!
Hello Adriano,

I have tried to register at your site without any issue.
Can you please tell me the steps to replicate the issue, as i don't see the payplans content on registration page.
Try to explain using screenshot, so i can able to check the issue.

Update me with response.
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Tuesday, 28 August 2018 10:59
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Hi, Manisha!

I had to totally disable the payplans of my site because the store already works and I can not leave the payplans active until this problem is solved.

To replicate problems, enable payplans and try to register. You will see that instead of displaying the registration screen, the Payplans plans screen will be displayed. I need to resolve this urgently, as I still need to finalize the configuration of Payplans and I can not leave my Virtuemart clients with registry problems.

Thank you!
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Tuesday, 28 August 2018 12:20
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Hello Adriano,

If Registration plugins are enabled then it will force user's to subscribe plan for registration.

If you don't want to use any of the registration integration of payplans (as user must be registered before subscribing), so just disable all the registration plugins of payplans ,Go to backend Extensions -> Plugin manager -> select type payplansregistration and disable them.

Let me know if still issue exist or correct me if i misunderstood.
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Tuesday, 28 August 2018 12:41
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Manisha, I need the payplans users to be registered, but I also need the virtuemart users to be registered. The problem is that when you activate payplans, Virtuemart users can not register, because instead of the standard Joomla cadasdro screen, the Payplans screen selection screen appears. To summarize: I need the registration of both systems, but so that one does not disturb the other.

Activate the payplans and try to buy some product in my store (Virtuemart). You will see that your registration will not be possible and I can not fail to receive the registrations of the clients because they are very important for the sales process.

Thanks for listening
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Tuesday, 28 August 2018 13:31
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Manisha, the problem occurs in this module (see attachment). On the home page you have a registration module that has always been used for the store. But after activating payplans, it is redirecting to the payplans signatures page. How do I keep it going to the default Joomla registration page?
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Tuesday, 28 August 2018 14:22
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Hello Adriano,

I've disable PayPlans-Registration-Joomla plugin at your site. Now it's not redirect to plan page.
Can you please try again , let me know if still issue exist.
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Tuesday, 28 August 2018 14:36
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Great! I was scared to disable PayPlans-Registration-Joomla and not be able to keep records of Payplans users. Problem solved ... Your service remains perfect. Thank you!
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Tuesday, 28 August 2018 16:06
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Your most welcome.
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Tuesday, 28 August 2018 16:18
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