Configure Tool Bar
By Kenneth Arthur on Tuesday, 17 February 2015
Posted in General Issues
Replies 8
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Hello, Been working with EasySocial on my site and I can't get the menu below the tool bar to appear. Also I like the way the tool bar looks on the demo site and would like to configure mine the same way. Thanks Ken
I have submitted screen shots.
Website is http://www.claibornecountytn.com
Hi Kenneth,

Regarding your first issue, you need to recompile back the js. Please run this URL in your browser http://yoursite.com/index.php?option=com_easysocial&compile=true .

Regarding your second question, I believe you can achieved this by changing the EasySocial theme. Your current view is Wireframe theme and the one you want is Frosty theme. You can change this at backend > Components > EasySocial > Themes > Frosty.

Please give this a try and see if this resolves your issue.
Yasser Ibrahim
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Tuesday, 17 February 2015 00:47
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Hello. Thanks for the quik reply. I ran the url but it had no effect. On the backend frosty was not an option for theme, There was only two choices. Wireframe and Dark.
Thanks
Kenneth Arthur
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Tuesday, 17 February 2015 02:11
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Hi Kenneth,

Regarding your first issue, can you provide us with backend access and FTP access so that we can further inspect this issue on your site. Please put it in the site detail tab below. Only our support team can view this information.

I am sorry, I believe you're using EasySocial Starter isn't? In EasySocial Starter, only 1 professional theme which is "wireframe" is included with this EasySocial plan. If you wish to use Frosty theme, you can upgrade to EasySocial Pro which only $99.

Hope this helps.
Yasser Ibrahim
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Tuesday, 17 February 2015 02:51
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Hello, I just did the upgrade to professional but it still shows starter on the dashboard. I do not have ftp set up yet so I can give you the login and password to the backend for now.
Thanks Ken
Kenneth Arthur
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Tuesday, 17 February 2015 03:48
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Well actually it looks like I paid twice for the upgrade.
Kenneth Arthur
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Tuesday, 17 February 2015 03:56
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Hi Kenneth,

Regarding this issue, "Well actually it looks like I paid twice for the upgrade" I believe our marketing guy already helped you fix this. May I know is your issue is now resolved? Is there anything else that I can assist you with?

Please advise.
Yasser Ibrahim
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Tuesday, 17 February 2015 12:30
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Thanks, The upgrade made it perfect.!
Kenneth Arthur
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Tuesday, 17 February 2015 13:02
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Hi Kenneth,

You're welcome. If you have anymore question, please do not hesitate to ask us by creating a new ticket. This can minimize the confusion for both of us.
Yasser Ibrahim
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Tuesday, 17 February 2015 13:06
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