Configuration Amazon S3
By Udi Naamani on Sunday, 17 January 2016
Posted in Technical Issues
Replies 17
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Hi
After We've configure remote storage Amazon S3 parameters The easysocial display an error :

" An error has occurred.
0 Error retrieving credentials from the instance profile metadata server. When you are not running inside of Amazon EC2, you must provide your AWS access key ID and secret access key in the "key" and "secret" options when creating a client or provide an instantiated Aws\Common\Credentials\CredentialsInterface object. ([curl] 7: Failed to connect to 169.254.169.254 port 80: No route to host [url] http://169.254.169.254/latest/meta-data/iam/security-credentials/)"

Please advice
BR
Rose ERTINET
Hey Rose,

This is a known issue if you are using the "US Standard" region. To fix this, download the attached file and upload it into /administrator/components/com_easysocial/includes/storage/amazon/
Mark
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Sunday, 17 January 2016 20:29
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Hi

we are using iralend.
We change the file but the error still remaining
please advice

BR
ROSE
Udi Naamani
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Sunday, 17 January 2016 22:59
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Hey Rose,

I believe you did not generate the correct access key and secret from AWS. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

To add your access, simply edit your first post above or head on to http://stackideas.com/dashboard/site to insert your site access once only.

Also, I would need your AWS login as well.
Mark
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Sunday, 17 January 2016 23:03
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Add our access site and Amazon

BR
Rose
Udi Naamani
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Monday, 18 January 2016 00:05
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Hey Rose,

I can't seem to access your site, http://screencast.com/t/FlBWdhNh

Can you please advise?
Mark
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Monday, 18 January 2016 00:48
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Hi

I've updated the site detail...
http://udios.co.il/biotech/
please try again

BR
Rose
Udi Naamani
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Monday, 18 January 2016 00:59
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Hi

Did you success to login ?
Udi Naamani
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Monday, 18 January 2016 02:04
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Hey Rose,

Your licensed domain for EasySocial is http://www.ertinet.co.il but you are requesting for support on udios.co.il . Unfortunately our Pro subscription only allows you support for 1 domain only. You need to consider purchasing another Pro license or upgrade to the Unlimited version.
Mark
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Monday, 18 January 2016 03:04
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Hi

Sorry about the misunderstanding.
The EasySocial subscription was bought for the domain http://www.bioteach.org.il/ (Center for Biology Teachers Association) that will be upgrade till the end of the month to a new site that contain easysocial extension.
We (ERTINET) are the doing the developing in our dev environment : udios.co.il/biotech.
and after the site will finish it will move to the http://www.bioteach.org.il/ domain

When we bougth the subscription we write the name of our compeny ERTINET because the develop environmet was not exist at the time.

BR
Rose ERTINET
Udi Naamani
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Monday, 18 January 2016 04:02
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Hi

Can you please check the issue Today ?
we need to finish our work and move the site to prod

Thanks
BR
Rose
Udi Naamani
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Monday, 18 January 2016 13:10
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Hey Rose,

Kindly please update your license and set the domain accordingly. I have re-configured the S3 settings for you and they are working correctly now. You can see these files on the "bioteach" bucket. Remember to setup the cronjob for EasySocial so that the cron kicks in to push those files to the remote server.


P/S: Please allow at least 24 - 48 hours for a reply and we would appreciate it if you please stop telling us to fix things "by today". It's a weekend when you post this ticket and it's not even 24 hours since your last reply.
Mark
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Monday, 18 January 2016 16:13
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Hi

Thank you for your assistance. :-)
1. Can you specify the activity you have made ?
2. Please send us the reference for the cronjob ongoing maintenance.

BR
Rose ERTINET
Udi Naamani
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Monday, 18 January 2016 17:43
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Hey Rose,

Hm, all I did was set the bucket name and save it and it is good to go

P/S: Please change the domain for your license at http://stackideas.com/dashboard
Mark
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Monday, 18 January 2016 21:45
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Hi

To close the issue
please guid us how to setup the cronjob for EasySocial so that the cron kicks in to push those files to the remote server ?

BR
Rose
Udi Naamani
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Wednesday, 20 January 2016 15:33
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Hey Rose,

The cronjob documentation is available at http://stackideas.com/docs/easysocial/administrators/cronjobs/cpanel-cronjobs
Mark
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Wednesday, 20 January 2016 21:36
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Hi Mark

Sory , but I didn't understand what is the command we
need to execute in the cPanel to push the files to the remote server

BR
Rose
Udi Naamani
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Friday, 29 January 2016 02:50
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Hey Rose,

Hm, not sure if I understand you here. Do you mean the "wget" command? To be honest, I have no idea too because different hosting provider stores the "wget" command in different locations. It's best that you check with your hosting provider as they would have a better idea where they store these binaries
Mark
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Friday, 29 January 2016 17:00
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